Effective Date: 19 December 2025
1. INTRODUCTION
G‑Root Enterprise (“G-Root”, “the App”, “the Platform”) is a global digital management platform operated by Excellent Solution and Strategy Providers Organization (ESSPO). The App’s intellectual property is fully owned by Iboro Samuel Udofia.
This Privacy Policy explains how we collect, use, store, and share your personal and organisational data when you use the App, including all users worldwide.
By using the App, you consent to the practices described in this Privacy Policy.
2. DATA COLLECTION
We collect information to operate the App, provide services, and enhance user experience. Types of data include:
a) Personal Data
Full name, email address, phone number
Date of birth or age
Profile photo
b) Organisational and Operational Data
Organisation name, department, and role
Event attendance and participation records
Tasks, requests, and reports submitted within the App
Uploaded documents, images, or media
c) Technical and Usage Data
IP address, device type, operating system, browser
Usage logs, session duration, clicks, and navigation patterns
Location data (if permitted)
d) Sensitive Data
Health or vulnerability information if provided for humanitarian services
Bank or payment details for verified transactions and humanitarian disbursements
3. DATA COLLECTION CONSENT
By providing any information in the App:
You explicitly consent to its collection, processing, and storage.
You consent to sharing data with authorised organisations or ESSPO-managed operational teams where necessary for service delivery.
For users under the legal age of majority, consent must be provided by a parent or guardian.
4. HOW WE USE DATA
Your data is used for:
Account creation and verification
Delivering organisational services, updates, notifications, and alerts
Operational reporting, analytics, and AI-driven insights
Humanitarian service management (e.g., requests, needs assessment)
Compliance with legal obligations
5. DATA SHARING AND DISCLOSURE
G‑Root Enterprise may share data with:
Organisations and authorised personnel for operational purposes
Government bodies or verified NGOs for humanitarian interventions
Third-party service providers (e.g., cloud storage, analytics, AI processing)
Legal authorities when required by law
No personal data is sold or shared with unauthorised third parties.
6. INTERNATIONAL DATA TRANSFER
Data may be stored or processed in countries other than your residence. By using the App, you consent to transfer of data internationally under secure conditions. ESSPO complies with applicable laws such as GDPR, NDPR, and other regional privacy regulations.
7. DATA SECURITY
We implement strict measures to protect your data:
End-to-end encryption for sensitive information
Role-based access control
Secure storage and transmission protocols
Regular security audits and monitoring
Users are responsible for maintaining secure passwords and device access.
8. DATA RETENTION
Personal and operational data are retained only as long as necessary for service delivery. Upon account deactivation or termination, data may be archived or securely deleted, depending on legal and operational requirements.
9. USER RIGHTS
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data
Object to certain processing or withdraw consent
Receive copies of personal data in a portable format
Requests can be sent to: excellentsolutionproviders1@gmail.com
10. CHILDREN’S PRIVACY
Children under the legal age (usually 13 or higher, depending on jurisdiction) must have parental consent to use the App. ESSPO does not knowingly collect personal data from minors without consent.
11. COOKIES AND ANALYTICS
We may use cookies or similar technologies for analytics, service optimization, and personalised content. Usage data helps improve App performance, reliability, and user experience.
12. THIRD-PARTY SERVICES
The App may integrate third-party tools (e.g., cloud storage, analytics, AI services). Third-party providers are contractually required to maintain confidentiality and comply with data protection laws.
13. CHANGES TO PRIVACY POLICY
ESSPO may update this Privacy Policy to reflect legal changes, operational needs, or new services. Users will be notified via in-app notifications or email. Continued use of the App constitutes acceptance of updated policies.
14. CONTACT INFORMATION
For questions, concerns, or requests regarding your personal data:
Email: excellentsolutionproviders1@gmail.com
Phone: +234 916 410 1356
15. ACKNOWLEDGEMENT
By using G‑Root Enterprise you acknowledge that you understand this Privacy Policy, consent to all described data practices, and understand that all IP is owned by Iboro Samuel Udofia while ESSPO manages operations.