Effective Date: February 7, 2025
Excellent Solution and Strategy Providers Organization ("we," "our," or "us"), as the operator of G-root, is committed to protecting your privacy and ensuring the security of your personal data. This Data Privacy Policy outlines how we collect, use, store, share, and protect your personal information in compliance with global data protection laws, including:
General Data Protection Regulation (GDPR) – European Union (EU)
California Consumer Privacy Act (CCPA) – United States
Nigeria Data Protection Act (NDPA) – Nigeria
Other applicable international data protection laws
By using G-root, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the platform.
- Information We Collect.
We collect and process the following types of data to provide and improve our services:
- Personal Data (Collected with Your Consent)
- Bank Details for Humanitarian Services
- Data Collected Automatically
- Sensitive Data Handling
Full Name – For user identification and engagement.
Profile Picture – Used for identity verification and interaction with leaders and followers.
Phone Number – Required for authentication and communication.
Date of Birth – Collected to verify age eligibility for political participation and advocacy.
Location Data – Used to align users with their respective leaders and community groups.
National Identification Number (NIN) & Other Forms of Identification – Collected strictly for identity verification and security purposes.
Voter Identifier Name and Number (VINN) – Used as a unique key for leaders-followers alignment. Users without a VINN cannot register for this feature. VINN is not shared with leaders; it is only used internally to confirm that users aligning with leaders are eligible voters.
Bank Account Details – Stored securely and shared only with verified NGOs and government bodies for humanitarian aid distribution.
Beneficiary Information – Used to facilitate financial assistance where applicable.
Device Information – IP address, browser type, and device model for security and optimization.
Usage Data – Login timestamps, app interactions, and engagement patterns.
Cookies & Tracking Technologies – Used for authentication, analytics, and user experience enhancement.
G-root does not collect biometric data, financial transaction details unrelated to humanitarian aid, or health-related information.
Any data collected is handled in accordance with legal and security best practices.
- How We Use Your Data.
We process your data for the following purposes:
- Service Delivery & Functionality
- Security & Fraud Prevention
- Personalization & Engagement
- Compliance with Legal & Regulatory Requirements
To enable users to engage in political advocacy and humanitarian activities.
To align followers with their respective leaders for better communication and collaboration.
To verify user Date of Birth for eligibility in political participation and ensure compliance with age restrictions.
To internally verify that users aligning with leaders through G-root are eligible voters using VINN. Leaders do not have access to VINN.
To verify user identity and prevent unauthorized access.
To detect, investigate, and mitigate fraudulent activities.
To comply with legal obligations related to user verification.
To enhance user experience based on preferences and interactions.
To provide personalized recommendations and relevant content.
To analyze usage trends and optimize platform performance.
To respond to lawful requests from regulatory authorities.
To maintain records as required by international data protection laws.
- Data Sharing & Third-Party Access.
We do not sell or rent user data. However, we may share data in the following cases:
- Leaders-Followers Alignment
- Humanitarian Services
- Service Providers & Third-Party Partners
- Legal & Compliance Obligations
Full name, profile picture, phone number, and location data may be shared with leaders and community groups for effective engagement.
Voter Identifier Name and Number (VINN) is not shared with leaders. It is only used internally to confirm that users aligning with leaders are eligible voters.
NGOs and government bodies do not have direct access to users' data under humanitarian services. However, data may be shared with them upon request for the purpose of rendering humanitarian services to specific individuals or communities after verification.
We work with third parties who assist in platform operations, including:
Cloud Storage Providers (Firebase) – For secure data hosting.
Identity Verification Partners – To authenticate user identity.
Financial Institutions – Where necessary, for processing humanitarian financial aid.
We may disclose data to legal authorities if required by law, court orders, or to protect user safety.
- Data Security Measures.
We implement industry-standard security measures to protect your data, including:
Encryption – All sensitive data, including bank details, is encrypted in transit and at rest.
Access Controls – Restricted access based on authorization levels.
Regular Security Audits – Continuous monitoring to detect and prevent breaches.
Data Anonymization – Where applicable, data is anonymized to enhance privacy.
- Your Data Rights.
Under global data protection laws, you have the following rights:
- Right to Access & Data Portability
- Right to Rectification
- Right to Erasure ("Right to be Forgotten")
- Right to Restriction of Processing
- Right to Object to Processing
- Right to Withdraw Consent
- Right to File a Complaint
You can request a copy of your personal data stored on G-root.
You can request corrections if your personal data is inaccurate or incomplete.
You may request deletion of your personal data, except where retention is required by law.
You may request to limit how your data is processed under certain conditions.
You can object to your data being processed for specific purposes, such as direct marketing.
You may withdraw your consent to data processing at any time.
If you believe your rights have been violated, you may file a complaint with your local data protection authority.
- Data Retention Policy.
Active Users: Data is retained for as long as you use G-root.
Inactive Accounts: After 24 months of inactivity, personal data is anonymized or deleted.
Legal & Compliance Data: Certain records may be retained for up to 5 years to comply with regulations.
- International Data Transfers.
G-root collects data globally but does not transfer user data across borders unless legally required.
Where international transfers are necessary, we implement safeguards such as Standard Contractual Clauses (SCCs) and GDPR-compliant mechanisms.
- Children's Privacy
.
G-root is not intended for children under 18 years old.
We do not knowingly collect data from minors without verifiable parental consent.
- Changes to This Privacy Policy.
We may update this policy periodically to reflect changes in our data practices.
Users will be notified of significant updates via email or app notifications.
Continued use of G-root after updates signifies acceptance of the revised policy.
- Contact Us
.
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: excellentsolutionproviders1@gmail.com
Phone: 09164101356
Address: 28 Idoro Road, off Itam Junction, Uyo, Akwa Ibom State, Nigeria