Effective Date: February 7, 2025
- Introduction.
Excellent Solution and Strategy Providers Organization ("we," "our," or "us"), as the operator of G-root, is committed to protecting the privacy and security of personal data collected and processed on our platform. This Data Protection Policy outlines our approach to data collection, processing, storage, sharing, and security in compliance with global data protection regulations, including:
General Data Protection Regulation (GDPR) – European Union (EU)
California Consumer Privacy Act (CCPA) – United States
Nigeria Data Protection Act (NDPA) – Nigeria
Other applicable international data protection laws
This policy applies to all users of G-root, including individuals engaging in political advocacy, humanitarian services, and general platform interactions.
- Data Collection & Processing.
- Personal Data We Collect
- Bank Details for Humanitarian Services
- Data Collected Automatically
- Sensitive Data Handling
We collect and process personal data for specific purposes necessary for the functionality of G-root, including:
Full Name – For user identification and engagement.
Profile Picture – Used for identity verification and interaction with leaders and followers.
Phone Number – Required for authentication and communication.
Date of Birth – Collected to verify age eligibility for political participation and advocacy.
Location Data – Used to align users with their respective leaders and community groups.
National Identification Number (NIN) & Other Forms of Identification – Collected strictly for identity verification and security purposes.
Voter Identifier Name and Number (VINN) – Used as a unique key for leaders-followers alignment. Users without a VINN cannot register for this feature. VINN is not shared with leaders; it is only used internally to confirm that users aligning with leaders are eligible voters.
Bank Account Details – Stored securely and shared only with verified NGOs and government bodies for humanitarian aid distribution.
Beneficiary Information – Used to facilitate financial assistance where applicable.
Device Information – IP address, browser type, and device model for security and optimization.
Usage Data – Login timestamps, app interactions, and engagement patterns.
Cookies & Tracking Technologies – Used for authentication, analytics, and user experience enhancement.
G-root does not collect biometric data, financial transaction details unrelated to humanitarian aid, or health-related information.
Any data collected is handled in accordance with legal and security best practices.
- Purpose of Data Processing.
We process data to:
Enable users to engage in political advocacy and humanitarian activities.
Align followers with their respective leaders for better communication and collaboration.
Verify user Date of Birth for eligibility in political participation and ensure compliance with age restrictions.
Internally verify that users aligning with leaders through G-root are eligible voters using VINN. Leaders do not have access to VINN.
Prevent unauthorized access and fraudulent activities.
Provide personalized recommendations and enhance user experience.
Comply with legal and regulatory requirements.
- Data Sharing & Access Control.
We do not sell or rent personal data. However, we may share data under the following conditions:
- Leaders-Followers Alignment
- Humanitarian Services
- Third-Party Service Providers
- Legal & Compliance Obligations
Full name, profile picture, phone number, and location data may be shared with leaders and community groups for effective engagement.
Voter Identifier Name and Number (VINN) is not shared with leaders. It is only used internally to confirm that users aligning with leaders are eligible voters.
NGOs and government bodies do not have direct access to users' data under humanitarian services. However, data may be shared with them upon request for the purpose of rendering humanitarian services to specific individuals or communities after verification.
We engage third-party service providers who assist with platform operations, including:
Cloud Storage Providers (Firebase) – For secure data hosting.
Identity Verification Partners – To authenticate user identity.
Financial Institutions – Where necessary, for processing humanitarian financial aid.
We may disclose data when legally required by court orders, regulatory authorities, or to protect user safety.
- Data Security Measures.
We implement industry-standard security measures, including:
Encryption – All sensitive data, including bank details, is encrypted in transit and at rest.
Access Controls – Restricted access based on authorization levels.
Regular Security Audits – Continuous monitoring to detect and prevent breaches.
Data Anonymization – Where applicable, data is anonymized to enhance privacy.
- User Rights & Control Over Data.
Users have the following rights under global data protection laws:
Right to Access & Data Portability – Request a copy of personal data.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – Request deletion of data except where retention is legally required.
Right to Restriction of Processing – Request limitations on data processing.
Right to Object – Object to data processing for specific purposes.
Right to Withdraw Consent – Withdraw consent at any time.
Right to File a Complaint – Lodge a complaint with data protection authorities if rights are violated.
- Data Retention Policy.
We retain data only as long as necessary:
Active Users: Data is retained for as long as users engage with G-root.
Inactive Accounts: After 24 months of inactivity, personal data is anonymized or deleted.
Legal & Compliance Data: Some records may be retained for up to 5 years as required by law.
- International Data Transfers.
G-root collects data globally but does not transfer user data across borders unless legally required.
Where international transfers are necessary, we implement safeguards such as Standard Contractual Clauses (SCCs) and GDPR-compliant mechanisms.
- Children's Data Protection.
G-root is not intended for children under 18 years old.
We do not knowingly collect data from minors without verifiable parental consent.
- Policy Updates & Notifications
We may update this policy periodically to reflect changes in our data practices.
Users will be notified of significant updates via email or app notifications.
Continued use of G-root after updates signifies acceptance of the revised policy.
- Contact Information
For questions about this Data Protection Policy or to exercise your data rights, contact us at:
Email: excellentsolutionproviders1@gmail.com
Phone: 09164101356
Address: 28 Idoro Road, off Itam Junction, Uyo, Akwa Ibom State, Nigeria